Shipping Policy

All our products are shipped from Amazon Australia warehouse either in Melbourne or Sydney. Delivery will be made inside an Amazon labelled box. FREE SHIPPING is provided for all orders over $49, or for any order if you are an Amazon Australia PRIME member. Depending on your location, you’re offered Residential Express Delivery, Expedited Delivery, Priority Delivery, or Standard Delivery. Shipping will be between 2-7 business days depending on your address. Business days are Monday to Friday excluding weekends and National and State public holidays.

Pricing Policy

All prices and offers remain valid as shown. The prices displayed on the website and other websites may differ. IMPLASTICFREE does not offer price matches for competitor’s prices.

Return & Exchange Policy

IMPLASTICFREE follows Amazon Australia’s policies. Under the Amazon AU returns policy you may return most new, unopened items sold and fulfilled by Amazon AU within 30 days of receipt of delivery for a full refund of the price you paid for the item. Unless otherwise stated, shipping costs are not refunded. Some products have different policies or requirements associated with them. Please also check the details for items that are not returnable. The Amazon AU returns policy and related terms apply in addition to other rights and remedies a person may have under law, including under the Australian Consumer Law. Beyond the Amazon AU returns policy return window, if there is a problem with the item please contact us to determine your options (for example, if a refund is available).
If you received a damaged or defective item, Amazon will send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour or for an item in your Cart.
Please refer to the Amazon Australia Returns & Exchange website.